Joanna Front

 At London Boudoit, we want you to be completely satisfied with your purchase.

If you are not satisfied, you may cancel your order and receive a full refund or exchange the item(s) purchased within 14 days of receiving the order.

To cancel your order, please contact our customer service team at 07881528990 or email us at hello@londonboudoir.co.uk and provide your order number and reason for cancellation.

We will provide you with instructions on how to return the item(s) and issue a refund or exchange upon receipt of the returned item(s).

Please note the following conditions for refund or exchange:

• The item(s) must be in its original packaging and in new, resalable condition.
• The item(s) must be returned within 14 days of receiving the order.
• The customer is responsible for any shipping costs associated with returning the item(s) unless the item(s) were damaged or defective upon receipt.
• Refunds will be issued to the original form of payment.
• For exchanges, the customer is responsible for any difference in price and shipping costs associated with the exchange.

Please allow up to 10 business days for us to process your refund or exchange after receiving the returned item(s).

If you have any questions or concerns about our Refund/Cancellation Policy, don't hesitate to get in touch with our customer service team at 07881528990 or email us at hello@londonboudoir.co.uk. We will be happy to assist you.

 At London Boudoir, we strive to provide our customers with prompt and reliable shipping services. We understand the importance of receiving your order on time, and we are committed to delivering your purchases as quickly and efficiently as possible.

Order Processing

Once your order has been placed and payment has been received, we will process and ship your order within 7-14 business days. Orders are processed and shipped Monday through Friday, excluding weekends and holidays. If there is a delay in processing or shipping your order, we will notify you immediately.

Shipping Method

We offer standard shipping with an estimated delivery time of 7-14 days. Please note that delivery times may vary depending on the shipping address and other factors beyond our control. At this time, we do not offer express shipping or international shipping.

Shipping Rates

Free UK Shipping

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the progress of your order by entering the tracking number on the carrier's website.

If you have any questions or concerns about our Fulfillment/Shipping Policy, please contact our customer service team at 07881528990 or email us at hello@londonboudoir.co.uk We will be happy to assist you.